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Website RFP Evaluation Form

Name of company you are reviewing.

Were you impressed with their level of experience in website development? 

Were you impressed with their level of experience in website development? 
A
B
C
D

Did they highlight work they’ve done with other municipalities and/or public-sector organizations 

Did they highlight work they’ve done with other municipalities and/or public-sector organizations 
A
B
C

Each company was asked to provide 5 examples showing successful completion of similar sized projects. Were the examples they shared impressive?

Each company was asked to provide 5 examples showing successful completion of similar sized projects. Were the examples they shared impressive?
A
B
C
D
E
F

Did anything stand out to you about their examples, either good or bad?

Based on their approach do you think they will be able to create a modern, accessible, responsive, and user-centered website that serves the public? 

Based on their approach do you think they will be able to create a modern, accessible, responsive, and user-centered website that serves the public? 
A
B
C
D

Do you think they will be good to work with (i.e. provide strong project management, collaborate effectively, and give regular updates to city staff)? 

Do you think they will be good to work with (i.e. provide strong project management, collaborate effectively, and give regular updates to city staff)? 
A
B
C
D

Does their product seem to meet our technical requirements (i.e. mobile friendly, search optimization, accessibility, intuitive navigation, hosting & security requirements, integration with 3rd party services)? 

Does their product seem to meet our technical requirements (i.e. mobile friendly, search optimization, accessibility, intuitive navigation, hosting & security requirements, integration with 3rd party services)? 
A
B
C
D
E

Do they provide any additional innovation, tools, and/or specialized experiences that would be beneficial for us? 

Do they provide any additional innovation, tools, and/or specialized experiences that would be beneficial for us? 
A
B
C
D

Did any of their unique services or tools impress you? If so, list them.

Do you think they will be able to provide the on-going support needed to ensure this project will be successful? 

Do you think they will be able to provide the on-going support needed to ensure this project will be successful? 
A
B
C
D
E

Do you think their plans to address the following items would meet our needs?

Absolutely
Somewhat
I Have Concerns
No, I Don't Think So
Process for general on-going support through site development process
Emergency support
Software updates
System training for staff
Maintenance Plan

Is their timeline and key milestones clearly defined, align with our expectations, and realistic?

Is their timeline and key milestones clearly defined, align with our expectations, and realistic?
A
B
C
D

How would you rate the value relative to the functionality and support they will provide? 

How would you rate the value relative to the functionality and support they will provide? 
A
B
C
D

Based on their proposal, how confident are you that they will provide a website that makes sense for us and meet our needs?

Based on their proposal, how confident are you that they will provide a website that makes sense for us and meet our needs?
A
B
C
D
E

What is your overall rating for this proposal? (1 star = don't recommend, 5 stars = highly recommend)

What is your overall rating for this proposal? (1 star = don't recommend, 5 stars = highly recommend)

Were there any red flags or concerns you have about this company?

Is there any additional feedback you'd like to share?

Are there any questions you'd like to ask this company?

Your Name